Free shipping for orders over €150. Orders are processed within 24 hours of your completed order.
Shipping times are approximate. We are not responsible for delays caused by credit card authorization processes and for those depending on the courier service and/or unexpected circumstances.
Austria Belgium Bulgaria Cyprus Denmark Estonia Finland France Germany Greece Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal United Kingdom Czech Republic Romania Slovakia Slovenia Spain Sweden Hungary
Shipping times depend on destination:
Italy – 1-3 business days after shipping is confirmed
EU countries – 3-7 business days after shipping is confirmed
Non-EU countries – 5-10 business days after shipping is confirmed
It is not possible to schedule a delivery. Items will not be shipped on weekends and legal holidays.
Please read the following information carefully:
• Packages require a signature upon delivery as proof of delivery.
• It is not possible to change the delivery address after items have been shipped. Please provide a deliverable and up-to-date address and be informed on delivery times.
• If your package is undeliverable (incorrect address, transportation problems, etc.) the carrier will return it to us and within 60 days you will be issued a full refund. Storage and shipping charges are non-refundable.
• Please inspect the package thoroughly upon delivery before signing any proof of delivery.
• If the package is damaged, defective or tampered with, please sign off for delivery conditionally or do not accept delivery.
• If a package cannot be delivered to the address provided by a customer, the ordered items could be returned to sender.
• Shipping insurance is free and covers stolen or damaged packages. Packages are covered until the point of delivery.
• If an order cannot be partially or fully processed, the customer will be informed via email as soon as possible.
You can use our free returns service for purchases over 150.
Otherwise 15 will be charged..
- If for any reason you are not satisfied with your purchase, you can return it within 14 days of delivery of the order.
- The items must be returned in their original packaging in order to be adequately protected during transit.
- The package and the rest of the packaging must in turn be adequately protected because they are an integral part of the product: your return will not be accepted if the garment, boxes or accessories are damaged.
- To request a return authorization, write an email to: email@example.com indicating the order number in the subject.
- You will receive an e-mail confirming that you have taken charge with the steps to follow.
We're happy to follow all of your questions.
Please contact us directly by: